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Privacy Policy

Privacy policy and data protection practices of Dime Learning Library Ltd in accordance with the UK GDPR and Data Protection Act 2018.

1. Introduction & Data Controller

Dime Learning Library Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of our website visitors and educational clients. This Privacy Policy details how we collect, store, process, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For the purposes of data protection legislation, the Data Controller is:

2. Information We Collect

We only collect minimal personal data necessary to provide our educational services and respond to inquiries:

  • Contact Inquiries: When you submit our contact form, we collect your name, email address, selected service/topic of interest, and message contents.
  • Service Bookings: For clients commissioning architecture reviews or workshops, we collect organizational details, billing addresses, and technical point-of-contact details for invoicing and scheduling.
  • Technical & Usage Data: Standard web server access logs (including IP addresses, browser types, operating systems, and page request timestamps) for security monitoring, DDoS prevention, and aggregate analytics.

We do not collect sensitive category data, financial payment card numbers, or cryptographic private keys.

3. Lawful Basis for Processing

We process personal data under the following lawful bases outlined in Article 6 of the UK GDPR:

  1. Consent: When you voluntarily provide your information through our contact form or accept optional cookies.
  2. Contractual Necessity: Where processing is required to fulfill an educational advisory engagement, deliver workshop curricula, or issue invoices.
  3. Legitimate Interests: For defending network security, detecting malicious abuse, and optimizing the delivery of our educational platform.
  4. Legal Obligation: Where processing is required by UK corporate, accounting, or tax law.

4. Data Retention Periods

  • General Inquiries: Retained for up to 12 months following resolution of your query, after which records are securely purged.
  • Advisory Engagements & Billing Records: Retained for 6 years in compliance with UK statutory accounting regulations (HMRC).
  • Server Access Logs: Retained for a maximum of 90 days for network security and diagnostic audits.

5. Third-Party Sharing & International Transfers

We do not sell, rent, or lease personal data to marketing third parties. We share data only with essential infrastructure processors operating under strict data processing agreements:

  • Web hosting and content delivery network providers.
  • Localized email communication and accounting infrastructure.

All processing primarily occurs within the United Kingdom and European Economic Area (EEA). If data is transferred outside the UK/EEA, appropriate safeguards (such as UK International Data Transfer Agreements or Standard Contractual Clauses) are implemented.

6. Your Rights Under UK GDPR

Under the UK GDPR, you have the following enforceable rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure (‘Right to be Forgotten’): Request deletion of your personal data where retention is no longer legally mandated.
  • Right to Restrict Processing: Request limitation of processing under specific circumstances.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests.

To exercise any of these rights, contact our Data Protection Officer at hello@linktempobase.click. You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO) at ico.org.uk.

Last Updated: 15 January 2024